Iliana Paleva

pitchLogic

Senior TPM · F5 Sports

Smart baseball hardware + app company. Uses an internal sensor (inertial movement unit) and Bluetooth technology to send real-time performance metrics - like velocity, spin rate, and movement - straight to a mobile app.

HardwareSubscriptionsA/B Testing

Overview

Impact

+520%

Yearly Revenue

2.3x

Conversion Rate

+35%

Hardware Return Rate

Optimized the web subscription checkout funnel to lift conversion rates by 2.3x (1.5% to 3.5%), lowering CAC and enabling profitable ad scaling that grew annual revenue by 520%. Redesigned the post-cancellation flow by implementing an automated 30-day unreturned equipment fee, driving hardware return rates from 50% to 85% and successfully recovering vital product inventory.

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